The Real Work Behind TBWA\Chiat\Day's Fake News Stand
February 26, 2022
November 11, 2019
The video opens on an unremarkable kiosk on the edge of New York’s Bryant Park. The kiosk is stocked with newspapers and magazines, and a stoic, silent proprietor perches behind its cramped counter, ready to do business. As background music plays over a sped-up shot of crowds passing by, the camera zooms in on a rack of publications with headlines that are, um, surprising.
“Dems Want Christians to Wear Badges”
“Texas Now Recognized as Mexican State”
“Hollywood Elites Are Using Baby Blood to Get High!”
Puzzling? Sure. Far-fetched? You bet. But that’s the point. Everything is made up, and it’s all gibberish — but it’s gibberish drawn from 100 of the most heavily shared “news” stories on social media in 2018.
Viewers are meant to be deeply skeptical of what they see in The Fake News Stand, an award-winning production from TBWA\Chiat\Day made in collaboration with pro bono client Columbia Journalism Review, a nonprofit publication tracking the state of U.S. journalism through the startling upheavals of the digital news era. Its mission is especially challenging under the administration of President Donald Trump, who favors the term “fake news” to describe unflattering coverage of him or his policies and who calls the media the “enemy of the American people,” a variation on similar sentiments from totalitarian leaders such as Mao Zedong, Joseph Stalin, and Nazi propaganda minister Joseph Goebbels.
Working with the agency on its second project to counter the postfactual environment of the Trump years, CJR and the agency set the project date just ahead of the 2018 midterm elections. Throughout the day, they engaged passers-by who idly leafed through the roster of fake titles: The Informationalist, The Manhattan Daily, Hussle, New York Paper, and The Weekly Journal. Every one of the slickly plausible covers, vivid visual echoes of TIME, The Economist, The New York Times, The Wall Street Journal, and People, was bogus. But inside, each made-up publication contained a thoughtful, direct insert full of tips on recognizing misinformation, complete with tips on taking a skeptical, fact-based approach to news found on social media.
A public mission, an agency challenge
For Alex Lumain and K.S. Shanti, who spearheaded the 27-person TBWA\Chiat\Day team that produced the 2-minute spot chronicling the late October 2018 day when the real stand was taken over by fake news, the project was a dam erected against the flood of gibberish, lies, and clickbait often mistaken for reliable information just because it’s easily found on the Internet.
“The plan was to bring fake news into the real world,” says Shanti, a TBWA creative who discussed the ad at a reception for one of about two dozen advertising industry awards the spot has garnered. It’s also been the subject of 300 news stories across 103 countries and seen by roughly 2 billion people, according to the agency’s count.
“We had to bring these crazy headlines into a tangible form,” says Lumain, the chief designer for the spot. “By creating these tangible publications and these headlines — well, they were all ludicrous — it was meant to make people wonder, ‘If it’s in print, does that mean it’s real?’”
The one-day exercise in “making people take responsibility for what they read” was an adept, pointed response to a postfactual environment where the term “fake news” has become a weapon in a deeply polarized political environment, says Kyle Pope, editor and publisher of CJR.
“The term ‘fake news’ had become largely useless, because it meant so many different things to so many different people. It ranges from disinformation from Russia to — depending on your politics — the front page of The New York Times,” he says.
The project went on to win awards for industry excellence, branded experience, typography, and design, including a Clio and multiple Cannes Lions honors. While its production costs are unknown, the video followed up on CJR and TBWA’s “Real Journalism Matters” June 2018 print campaign. That effort featured photos of readers perusing magazine and newspapers with similarly fictive headlines: “Dad's Facebook Posts,” “Some Guy’s Blog,” and “Retweets From Strangers.”
The successor newsstand project "took two minutes to come up with, but the execution took weeks to months,” TBWA/Chiat/Day New York chief creative officer Chris Beresford-Hill told AdAge the day after it appeared. “It felt like a natural extension — taking what people widely consider fake news offline was powerful — but how do we scale that and make it a bigger deal with the midterms approaching?”
Firing back when words are weaponized
Pope, who said the campaign and its print predecessor received an enthusiastic response from its parent publisher, the Columbia University Graduate School of Journalism, after the idea of turning “fake news” back on itself was explained to seasoned journalists and academics whose mission is to teach students entering a profession where truth matters.
“The way people read the news on Facebook and Twitter means there’s almost no differentiation between what’s garbage and what’s not,” Pope says. “Distrust of all institutions is up sharply, whether that’s Congress, the police, the church, or the press. We’re in a time where the president is trying to weaponize this distrust against the press, and we’re trying to help people see what’s real and what’s not.”
The public service dimension cemented the agency-client relationship, with abundant mutual admiration.
“The way people read the news on Facebook and Twitter means there’s almost no differentiation between what’s garbage and what’s not”
“We get to work with amazing clients every day,” says Shanti. “And it was no different with CJR. They believed in the concept and were very collaborative and ambitious. In whatever we’re working on, we’re always striving to find a way to involve our brands within culture, and with The Fake News Stand, we hope it would strike a chord with people and the media, and it did.”
The partnership came about when the agency reached out to CJR. For Pope, who has testified before congressional committees on the threat Trump poses to press freedom, it was a novel, rewarding experience.
“This was a new thing for us,” he says. “They said, ‘We’ve seen what CJR is doing,’ and they were super-enthusiastic about it. They were really committed to it. I can’t speak highly enough about them.”
TBWA and CJR are currently working on a third collaboration focused on climate change, which Shanti calls a natural outgrowth of the enthusiasm spawned by The Fake News Stand. There were many reasons why the entire team and agency were really excited about the campaign, from the timing — just ahead of the midterms — and the nuanced, inventive layers it required from design and concept to helping spread the dangers that fake news poses, he says.
“We all felt that strongly about getting this message out there,” Shanti concludes. “We’ll see how we did when the next election comes.”